Privacy Policy
- Privacy Policy
- GDPR Privacy Policy
Privacy Policy
The Shizuoka Prefecture considers it important to respect the privacy of our customers and protect their personal information (Note) when climbing Mt. Fuji. To comply with the laws and regulations regarding personal information protection, the Shizuoka Prefecture Personal Information Protection System (https://www.pref.shizuoka.jp/kensei/gyoseikaikaku/kojinjohohogo/1002312/1011646.html) has been established along with this Privacy Policy (hereinafter referred to as "this Policy") on the handling of users' personal information in the services (hereinafter referred to as "this Service") provided on the "Mt. Fuji Climbing Management System" application. We will comply with this Policy.
(Note) "Personal information" as defined in the "Act on the Protection of Personal Information," refers to information that can identify a specific individual by name, address, etc.
1. Acquisition of Personal Information
In this Service, we may ask users climbing Mt. Fuji to input personal information such as name, phone number, email address, credit card number, etc., when registering for this Service or making inquiries about this Service which we will respond to. Regarding the acquisition of personal information, we will obtain it through proper and fair means, announce or notify the purposes of use in advance or promptly after acquisition, except as allowed by law.2. Purpose of Collection and Use of Personal Information
- To provide products and services to customers
- For the management and operation of products and services
- To notify customers of changes in products and services
- To respond to inquiries regarding products and services
- To send surveys regarding products and services
- To send information on new features, updates, campaigns, and other services provided by Shizuoka Prefecture
- To conduct research analysis for improving products and services or assessing their impact
- To create analysis and statistical materials that do not identify individuals concerning the usage and purchase status
- For location confirmation in case of rescue operations
- To perform operations related to the above items
3. Handling of Personal Information
We will handle personal information only within the scope necessary to achieve the specified purposes of use. If it becomes necessary to handle personal information beyond those purposes, we will obtain the consent of the individual in advance unless otherwise permitted by law.4. Measures for Safe Management of Personal Information
We will take appropriate measures such as security measures to prevent unauthorized access to information systems and provide education on personal information protection to our staff to prevent the loss, alteration, leakage, destruction, or damage of personal information.5. Provision of Personal Information to Third Parties
We will not provide personal information to third parties without the consent of the individual or when permitted by law.6. Delegation of Personal Information
We may delegate personal information to external parties within the scope of the purpose of use. In such a case, we will select parties that meet sufficient levels of personal information protection, enter into contracts, and conduct appropriate supervision.7. Disclosure, Correction, and Suspension of Use of Personal Information
We will respond appropriately to requests for disclosure, correction, suspension of use, etc., of personal information from individuals based on laws and regulations.About withdrawal and data deletion
8. Compliance with Laws and Norms
We will comply with the Personal Information Protection Act and other laws and regulations regarding personal information protection, as well as the obligations set by the Personal Information Protection Commission's guidelines.9. Continuous Efforts towards Personal Information Protection
We will establish, implement, and continuously improve the personal information protection management system.10. Response to Complaints and Inquiries Regarding Personal Information
We will promptly and appropriately address complaints and consultations from individuals regarding handled personal information.11. Contact for Inquiries Regarding Personal Information
The contact point for inquiries about personal information in this Service is as follows:Shizuoka Prefecture Mt. Fuji Climbing Management System Service Desk
Email: support@fujisan223registration.com
GDPR Privacy Policy
Shizuoka Prefecture values customer privacy and is committed to protecting personal information in accordance with applicable data protection laws. This GDPR Privacy Policy (hereafter referred to as "Privacy Policy") explains the collection and use of personal data in Shizuoka Prefecture Mt. Fuji Climbing Management System (hereafter referred to as "this System"). This System is subject to the Privacy Policy. Note that the personal data subject to the Privacy Policy is limited to the personal data subject to the EU General Data Protection Regulation (GDPR).
1. Personal Data to be Collected
This System may collect personal data such as:
- Contact Information
Contact information provided to Shizuoka Prefecture including name, occupation, age, username, address, phone number, email address, or other addresses for sending messages or registration information from this System - Information concerning rescue activities in the event of an accident
Information obtained voluntarily regarding the position of climbers during an incident for search and rescue operations - Related Information
Related information beneficial to Shizuoka Prefecture such as product interests, contact and product preferences, language, marketing preferences, demographic data like age and gender - Transaction Information
Purchase information, inquiry content, customer account information, transaction and communication history, and transactions on the Shizuoka Prefecture site - Security and Compliance Information
Information necessary to ensure Shizuoka Prefecture's interests, including anti-fraud, internal verification, and image records necessary for security of Shizuoka Prefecture facilities
Shizuoka Prefecture collects personal data in various ways such as:
- Voluntarily Provided by Customers
- Automatic Acquisition (certain information is automatically collected when accessing Shizuoka Prefecture's website)
- External Sources (occasionally collect information from third parties)
- Derived Data (Shizuoka Prefecture may analyze your personal data, and the result may qualify as personal data about you)
2. Purpose and Method of Use of Collected Personal Data
Shizuoka Prefecture will use personal data within the scope of the following purposes:
- Customer management, including contacting customers, responding to orders and requests
- Providing information or updates on products, services, promotions and other promotional material, obtaining consent when necessary
- Facilitating online operations by Shizuoka Prefecture and understanding usability and performance of the website, maintaining and improving the services provided on the website
- Payment processing, auditing, compliance with Shizuoka Prefecture's business management
Shizuoka Prefecture will not make decisions based solely on automated processing, including profiling, which significantly affects or has legal effects on customers.
Unless regulatory obligations require the provision of personal data or Shizuoka Prefecture needs to collect it to comply with legal obligations, you are usually not required to provide personal data to Shizuoka Prefecture. However, failing to provide personal data may prevent specific processing by Shizuoka Prefecture.
While using this website, Shizuoka Prefecture does not identify individuals, but you can provide information to Shizuoka Prefecture to use specific services, which may be collected and processed by Shizuoka Prefecture.
3. Legal Basis for Handling
Shizuoka Prefecture collects and uses personal data based on the following legal grounds:
- Consent
- Performance of a contract
- Legitimate interests within the business activities of Shizuoka Prefecture
"Legitimate interests" means assessing the benefit of collecting and using personal data compared to your privacy benefits, and determining that the benefit of using personal data outweighs them. - Compliance with legal obligations
4. Sharing with External Parties
Shizuoka Prefecture may share personal data with business partners and third parties other than Shizuoka Prefecture.
- Strategic Partners
With prior customer consent, personal data may be transferred to strategic partners who work with Shizuoka Prefecture to provide products and services or assist in marketing to customers. Shared personal data will be kept and processed by strategic partners to provide, improve Shizuoka Prefecture's products, services, and advertisements. - Service Providers
Shizuoka Prefecture uses third parties such as marketing companies and IT service providers for operations. Sharing personal data may be required to provide services described in section 2. Shared personal data will be used according to the instructions of Shizuoka Prefecture and for the original intent. - Legal Obligations
Shizuoka Prefecture may disclose personal data to public authorities related to legal enforcement in compliance with legal obligations, court orders, gov requests (including requests related to national security or law enforcement actions where Shizuoka Prefecture operates).
Where permitted by law, personal data may be disclosed to third parties (including legal advisors) to support proof for legal requests, claims, or defenses, to exercise rights, or to protect Shizuoka Prefecture's property or the rights, property, or safety of others, as well as compliance and governance functions through third parties.
Shizuoka Prefecture may transfer personal data to entities (recipients) located outside the EEA in countries that do not adequately protect personal data.
In such cases, Shizuoka Prefecture will ensure adequate protection measures (such as signing SCCs) for the transferred personal data.
5. Security Measures to Protect Personal Data
Shizuoka Prefecture implements technical, physical, and organizational measures designed to protect personal data from accidental or illegal destruction, loss, alteration, unauthorized disclosure or access, and other illegal uses.
Access to personal data is limited to authorized individuals based on the principle of minimum necessity. Considerations related to data security risk are factored in while using personal data. These measures are continuously applied to protect personal data, taking into account industry standards.
Shizuoka Prefecture is not responsible for the security of personal data transmitted to another company's website linked to this website. Please review the privacy policy and terms of use of each website when using such sites.
6. Exercise of Rights Related to Personal Data
You can exercise the following rights concerning personal data within the scope of applicable laws:
- The right to object to Shizuoka Prefecture collecting, processing, or using personal data
- The right to receive necessary information when Shizuoka Prefecture collects personal data
- The right to access personal data
- The right to demand correction of personal data
- The right to request deletion of personal data
- The right to seek restrictions applicable to the processing of personal data
- The right to data portability of personal data
- The right to withdraw consent
- The right to file a complaint with a public supervisory authority
If you wish to exercise any of the above rights, please contact the inquiry contact at the bottom of the page.
7. Privacy Policy and Personal Data Inquiries
If you have questions about the Privacy Policy, protection or processing of personal data, please contact the inquiry contact at the bottom of the page.
Personal data will only be used to respond to inquiries regarding the Privacy Policy, protection or processing of personal data.
8. Access
By accessing this website and using this System, you are deemed to have understood and agreed to the collection, processing, international transfer, and use of personal data as described in this Privacy Policy.
The Privacy Policy may change without notice, so please periodically review it.
Where required by law, Shizuoka Prefecture will seek explicit consent.
You can object to the use of personal data to withdraw your prior consent for specific purposes.
Contact the inquiry contact at the bottom of the page to object or withdraw your consent.
9. Retention Period
Shizuoka Prefecture will not retain personal data beyond the purposes for which it was collected or required by applicable law. The specific storage period is determined considering the purpose of obtaining or processing personal data, the nature of personal data, and the legal or business necessity of retaining personal data.
10. Cookies
A cookie is a feature that sends small file data from the web server to your browser, hard disk, that can be referenced. By using cookies, you can remember information about specific sites to make web use more beneficial. Cookie usage is standard in the industry, widely used across many sites to provide useful features.
Shizuoka Prefecture may use cookies in cases such as:
- Providing content and individualized services tailored to individual customers for greater satisfaction.
- Analyzing interests in services or effective advertising on the site, disclosing necessary parts to related companies or outsourcers.
11. Children's Personal Information
Shizuoka Prefecture considers an individual under the age of 16 or younger as defined by the applicable data protection law as a child. Shizuoka Prefecture does not knowingly collect personal information from or about children without the consent of a guardian or legal representative, nor does it attempt to collect such information.
If Shizuoka Prefecture collects personal information from children, Shizuoka Prefecture will make reasonable efforts to verify that a child's guardian or legal representative consents or approves.
If Shizuoka Prefecture recognizes personal information about children without the guardian's or legal representative's consent has been provided, Shizuoka Prefecture will make reasonable efforts to take actions such as: promptly deleting such personal information; ensuring not to disclose it to third parties.
If you are a guardian or legal representative with questions about the handling of children's personal information by Shizuoka Prefecture, please contact our group using the methods listed below.
12. Last Updated
Privacy Policy last updated on May 9, 2025
13. Changes to the Privacy Policy
Shizuoka Prefecture can change or update the Privacy Policy without restricting the rights of individuals stated in it. If Shizuoka Prefecture changes the Privacy Policy, the update date will be listed in item 12.
14. Contact Information
If you have questions or complaints or wish to exercise the rights described in Article 6 and Article 8 of the Privacy Policy, please contact the following inquiry point:
LECIP Holdings Corporation General Affairs Department
Address: 1260-2 Kamiho, Motosu, Gifu